Common problem

FAQ

Q1. Are you a trading company or manufacturer?
Stari Acrylic Answer: We are a manufacturer specialized in acrylic fabrication started from 2011. welcome to your visit.

Q2. How can I get a quotation?
Stari Acrylic Answer: Please send us your design with specifications, we will make an price list based on your requirements.

Q3. Can I order small pieces for trial order to test the quality and market?
Stari Acrylic Answer: Yes.We accept small trial order with customized design to go ahead for the first cooperation order.
 
Q4. What kind of files do you need for printing? 
Stari Acrylic Answer: Vector file are acceptable, with CAD, CDR, AI, PDF and EPS file.
 
Q5. What kind of packing you are using?
Stari Acrylic Answer: PE film/PE bag + poly foam (styrofoam) + outer carton for small or regular shape products; and inner box or bubble wrap or other customized package for the big and irregular shape products

Q6. What kind of payment do you accept? 
Stari Acrylic Answer: We accept T/T, Moneygram, Credit Card, Paypal, Western Union,Escrow, Ria, etc.

Q7. Why does my transparent acrylic product look opaque?

Stari Acrylic Answer: In order to protect the product from being scratched during transportation, there may be protective plastic attached to the outside of the product. You only need to tear off the plastic film when you use the product.

If you have other questions, please contact us.